FREQUENTLY ASKED QUESTIONS

 

Webers Circus

 

Do kids under 3 need a ticket? Kids under 3 are free and sit on an adult’s lap. If you think your child would be more comfortable with their own seat, just purchase a child’s ticket for them.
Do you accept companion cards? Yes, a companion can gain entry on a child’s ticket. You need to book directly with the circus by calling them on 0448 247 287.
Do you offer senior/ pensioner discounts? There is a discount of $2 off the ticket price. This price is only available at the onsite ticket office at the big top. You cannot get this discount online.
Do you have family tickets? No.
Do you have wheelchair access? Yes. You will need to purchase VIP or ringside seats as they are on the ground level. Wheelchair bookings need to be booked directly with the circus. Please call them on 0448 247 287.
Can I add an additional ticket to my booking? Yes, we can link bookings of additional tickets to your original booking. Please email both bookings numbers to manager@365tix.com.au so we can put through a request for the bookings to be seated together. Please note we cannot guarantee that the bookings will be seated together, if your seating section is close to sold out.
Can I choose my own seats? No. Seats are allocated by the circus in the order of booking. By booking ahead online, you will receive the best seats available at the time of the booking.
What are the best seats for young children? VIP and ringside are closest to the action and consist of two rows of seats on the ground level. If your child is ok with loud noise and being close to large animals (horses) then this is a good spot. A & B Reserve are also a great option for kids to see the circus ring as each row is higher than the one in front.
Are tickets transferrable? Yes, a friend or family member can use the tickets. Just forward them the SMS or email confirmation you received. They do not need to show the credit card that it was purchased with.
Do I need to print my ticket to gain entry? No. You can show the email or SMS confirmation on your phone screen to gain entry.
Can I change the performance date for an upcoming show? Yes, you are able to make changes up to 24-hour’s notice before the show. Please contact the circus directly on 0448 247 287. No changes can be made within 24-hours of the show starting.
Are tickets refundable? Yes, you are able to receive a refund if you cancel with 24-hour’s notice. The is an $11 cancellation and admin fee and 365tix retain the original $6.60 booking fee. Please contact us at manager@365tix.com.au with your booking details for a refund.
Can I purchase tickets on the day? To avoid the queue and get the best seats, you need to book online. The earlier you book, the better the seats you are allocated. However, if you prefer to purchase tickets on the day, the big top ticket office opens 1-hour before each show.
I won some tickets; how do I redeem them? Your tickets are not part of a 365tix promotion. You will need to contact the circus directly on 0448 247 287 to redeem them.
How long does the show last? The show goes for approximately 2 hours which includes a short interval. If you would like more specific information please contact the circus directly on 0448 247 287.
Are there animals in the show? Yes, the circus has a variety of domestic animals including dogs, Shetland ponies and Gypsy Cob horses.
Can I purchase food and drink at the show? There is a selection of food available for purchase for cash only including dagwood dogs, hot chips, fairy floss, hot tea and coffee and cold drink cans.
Are there rides at the show? The circus has a variety of cash-only rides and games for kids. They open one hour before the show start time.
Is there a place to store a stroller? Strollers are stored just inside the big top entrance. They can’t be taken into the aisles due to fire safety regulations.
Can I take my baby to the show? Yes. There will be some loud music and bright lights but you can step out during a performance and come back inside a bit later if the child is not coping. The baby will need to be held on your lap during the show as strollers are not allowed in the aisle during to fire safety regulations.
Can I take photos or videos during the show? No. Photos and videos are not allowed during the show. The main reason is that it is a safety risk to both the animals and acrobats who need intense focus during their act. Flash photography can affect them mid performance and the circus is dedicated to keeping its animals, performers and customers safe during the show. Photos can be taken in the foyer and outside the big top.